Getting started at UNSW
Kickstart your UNSW journey with everything you need in one place.
Whether you’re a new student or staff member, you'll find all the essential information here to kickstart your journey. Students offered admission to UNSW will receive detailed instructions on how to accept their offer.
For staff, we provide comprehensive onboarding resources to help you integrate smoothly into your new role.
Your essentials to get started
We're here to help
We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.
Need urgent help?
For urgent IT matters call us.
Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)
IT walk-in service centres
- Upper Campus IT Hub - Room G06, D26 Biological Sciences Building (Next door to XS Cafe) (View on map, opens in a new window)
- Middle Campus IT Hub - G008, Ground Floor H13 Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall) (View on map, opens in a new window)
- Paddington Campus IT Hub - Ground Floor, Block D, Paddington Campus (View on map, opens in a new window)
- UNSW Canberra ADFA Campus IT Hub - Ground Floor, Building 14, UNSW Canberra ADFA Campus (View on map, opens in a new window)