Password Manager for SA accounts

You can change your zID_sa password, for the production environment, at any time using the SA Password Manager self-service portal.

Do not make your SA password the same as your zID password. This will ensure that if one password is compromised, your other account is not vulnerable. 

UNSW requires you to change your password:

• Immediately after receiving a temporary password from the IT Service Centre.
• A minimum of once every 12 months to optimise your SA account security. Keep an eye out for the email Change your zID_sa password before it expires.

1. Open your browser and search for My Apps (myapps.microsoft.com).
2. In the Apps Dashboard search for SA Password Manager and select it.
3. Use your zID account to log in and authenticate when prompted.

Once within the portal, use the Change your password option:

1. Enter your ADUNSW\zID_sa details and current (or temporary) password.
2. Create a new password that meets the conditions.
3. Click Submit.

If you have forgotten your password or locked your zID_sa account, please contact the UNSW IT Service Centre for assistance.

If your zID_sa password has expired but you know it, please use the SA Password Manager self-service portal to change your password.
 

If you have forgotten your password or locked your zID_sa account, please contact the UNSW IT Service Centre, opens in a new window for assistance.

If your zID_sa password has expired but you know it, please use the SA Password Manager self-service portal to change your password.
 

When you change your password using SA Password Manager, please remember to update your password on other devices used. 

If you don't make this update, then when your device authenticates to UNSW AD, the password will not match and it will fail. This will repeat 10 times until your account is locked. 

Once your zID_sa account is locked, you will have to contact the UNSW IT Service Centre, opens in a new window for assistance.
 

Use the SA Password Manager to change your zID_sa password at any time, and always after a temporary password is provided by the IT Service Centre.

UNSW requires you to change your password:

• Immediately after receiving a temporary password from the IT Service Centre.
• A minimum of once every 12 months to optimise your SA account security. Keep an eye out for the email Change your zID_sa password before it expires.
   

The password provided by the IT Service Centre is temporary. To properly protect your account credentials, and keep them confidential, you are required to create a new zID_sa password immediately. 

No. One of the password conditions is that you cannot re-use your last 10 passwords or have the new password highly similar.
 

No. Do not make your zID_sa password the same as your zID password.

Having different passwords for each account will ensure that if one password is compromised, your other account is not vulnerable.
 

No. The SA Password Manager is used to reset the password for your zID_sa account (for the production environment) only. 

If you need to change your zID password, please visit UNSW Identity Manager, opens in a new window.

If you need to reset a password for a bespoke application, UAT, or TEST environment, please contact the UNSW IT Service Centre, opens in a new window for assistance.
 

Please allow up to 10 minutes for your new zID_sa password to be replicated and synchronised across UNSW systems.
 

Yes - if you know your existing zID_sa password. Please use the SA Password Manager self-service portal to change your SA password.

If your SA password has expired and you can't remember it, please contact the UNSW IT Service Centre, opens in a new window for assistance. 

Once the IT Service Centre provides you with a temporary password, please use the SA Password Manager self-service portal to create a new password to ensure the confidentiality of your account credentials.
 

Yes. Once you create a zID_sa password, it will expire 12 months from that date.

Thirty days before your password expiry date, you will receive an email notification from NoReply@unsw.edu.au to change your zID_sa password before it expires.

If you fail to change your password before it expires, you will need to contact the IT Service Centre for assistance. Once the IT Service Centre provides you with a temporary password, please use the SA Password Manager self-service portal to create a new password to ensure the confidentiality of your account credentials.
 

Please discuss with your Manager, if an administrative support account is required for your role. 

Refer to the IT Forms for Staff, opens in a new window webpage and request process for SA accounts. 
 

Cyber Security is everyone's responsibility and by learning a few rules, simple steps, and following guidelines, we can protect ourselves and our University from cyber security threats and keep data safe.

Please visit the Cyber Security Training and Awareness, opens in a new window webpage for guidance and to access the Cyber Security Awareness eLearning module. The online training module is mandatory for all staff to complete.