MyIT

Educational and research technology

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Computer terminal at Randwick Campus

UNSW offers comprehensive information and support for a wide range of centrally and locally supported educational and research technology for staff.

Technology for research

UNSW offers and supports a variety of high-performance computing (HPC) systems and data tools to support UNSW research:

  • Katana, our on-campus HPC cluster.
  • NCI, the peak Australian supercomputer.
  • Github, is a version-control system for software development.
  • Cloud Computing, providing assistance and advice on using the cloud.
  • UNSW Data Archive is a long-term research storage system.
  • UNSW eNotebook is a secure, audit-tracked note-taking application.
  • REDCap is a survey and data capture tool.

All UNSW Researchers can find out more about performance computing on the dedicated ResTech website.

All UNSW researchers must comply with Australian regulations and policies (goes to Sharepoint) regarding storage and management of their data, whether ‘traditional’ numbers in graphs and tables, or primary research materials such as manuscripts, text, interview transcripts, or videos. Read more about the data storage and sharing tools available, along with data storage guidelines (goes to Sharepoint).

Research Technology Services (ResTech)

ResTech is an integral part of UNSW's research ecosystem, providing data storage and computing solutions that can handle enormous volumes of information securely. Find out more about these services and more on the dedicated ResTech website.

All UNSW researchers must comply with Australian regulations and policies, regarding the storage and management of their data, whether ‘traditional’ numbers in graphs and tables, or primary research materials such as manuscripts, text, interview transcripts, or videos. Read more about the data storage and sharing tools available, along with data storage guidelines.

Technology for education

Education technologies and software that enable learning and teaching at UNSW are managed in collaboration with the Division of PVC (Education).

The Educational Technology Support (ETS) team has developed a support model, making it easier for you to access the service you need. When you contact the IT Service Centre, you can have your issue escalated quickly by pressing ‘2’ to go directly to the ETS team.

You can see a selection of software and business applications below, or a full list for all your education technology needs is also available on the Teaching website.

Training run by the ETS team is also available – go to EST training to find upcoming training events.

Educational technologies & software

LinkedIn learning

LinkedIn Learning offers UNSW staff unlimited access to online courses for growth. Log in with your UNSW zID (zID@ad.unsw.edu.au) and password. You can link your LinkedIn account or continue without it. Use zID@ad.unsw.edu.au as your username. Once logged in, use LinkedIn Learning with your UNSW login or link it to your personal LinkedIn profile.

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Moodle

Moodle is an open-source learning management system that allows academics to create, manage and deliver courses and educational resources.

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Lecture recordings

The UNSW Lecture Recordings+ service, also known as Echo360/LR+, uses the Echo360 Active Learning Platform. This cloud-based service helps make lectures, flipped classrooms, and blended learning more engaging and effective.

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Turnitin

Turnitin lets teachers set up a submission page where students can upload their work for grading. It’s often used to check for originality and detect potential plagiarism by comparing submissions against various sources, including the web and papers from UNSW and other institutions.

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The Box support

The Box is UNSW's online media management service, which allows you to manage and share audio/video/images and documents directly within Moodle and on other websites.

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Blackboard Collaborate Ultra

Blackboard Ultra is an upgraded version of Blackboard Collaborate; a virtual classroom system allowing for online interaction. Blackboard Ultra has been incorporated into the Moodle learning management system.

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Maple TA

Maple TA is a web-based platform for creating assessments in courses that require mathematics and statistics. This package support complex, free-form entries of mathematical equations and intelligent solvers for marking tests and assignments.

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Qualtrics

Qualtrics is a web-based platform for creating and distributing surveys. It provides an easy to navigate user interface to create and distribute questionnaires.

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We're here to help

We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.
Report a problem

To create a ticket for help with an IT issue, submit your details through the support portal.
Need urgent help?
For urgent IT matters call us.

Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)

Visit us

Open Hours: Monday - Friday: 8:00 am - 6:00 pm (AEST)

IT walk-in service centres

  • Upper Campus IT Hub - Room G06, D26 Biological Sciences Building (Next door to XS Cafe) (View on map)
  • Middle Campus IT Hub - G008, Ground Floor H13  Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall) (View on map)
  • Paddington Campus IT Hub - Ground Floor, Block D, Paddington Campus (View on map)
  • UNSW Canberra ADFA Campus IT Hub - Ground Floor, Building 14, UNSW Canberra ADFA Campus (View on map)