myExperience Survey
Your chance to improve courses and student experience at UNSW
- How does it work?
- How can I participate?
- What should I include?
The myExperience survey opens 2-3 weeks before the end of the teaching period and closes before exams. You’ll be notified via email and Moodle, and you can log in directly to myExperience or find the link in the top left corner of myUNSW.
Your information is used only to verify eligibility, and all responses are confidential, according to the myExperience Survey Privacy Statement.
A report for each course will collate all answers and comments, which will be available on Moodle for teaching staff and on the QILT SES and myExperience dashboard for all staff and students.
Your feedback will make a huge difference in improving the courses for future students! Changes made can include course delivery methods, reading lists and course content.
What you say can never influence your marks. We do not release myExperience reports to staff or students until results are officially published.
However, if you provide identifying information within your responses to the 'open comments' question, this information may be available in the survey results.
- Log in to Moodle or directly to myExperience.
- Once logged in, you will see a list of your available surveys – one for each course you’re enrolled in.
- Follow each link and provide feedback for the relevant course or teacher(s).
- Complete each survey by the deadline shown.
Share your thoughts on your learning experience. Be constructive, accurate, detailed and respectful to help drive innovation and professional development.
The surveys have open questions for you to give specific feedback and express concerns. This is your opportunity to suggest improvements to course delivery methods, reading lists and course content. Your comments might include letting someone know what they’re doing well and what they can change to make content easier to understand.
Note: If you include identifying information in your open comments, it may be visible in the survey results. Your responses should always be courteous, tolerant and respectful as required by the UNSW Student Code of Conduct.
Examples:
- Instead of "The class was great," explain why: "The class was great because the information was well organised and presented, and the explanations were easy to follow."
- Instead of "I enjoyed this course," say: "I enjoyed this course because the teacher used interesting examples that made the class relevant and easy to understand."
- Instead of "I couldn't understand anything he said," try: "He should explain difficult concepts in depth rather than just reading from slides," or "When he used jargon we didn't know, I had trouble taking notes because I didn't understand the words well enough to write them down accurately."
Log in to myExperience and share your thoughts
Frequently asked questions
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There are two sets of questions in the myExperience survey – course and teacher questions.
Course questions
- I felt part of a learning community.
- The feedback helped me learn.
- The course resources helped me learn.
- The assessment tasks were relevant to the course content.
- Overall, I was satisfied with the quality of the course.
- What were the best things about this course? [Open comments]
- What could be improved? [Open comments]
Teacher questions- This teacher encouraged student participation.
- This teacher provided helpful feedback.
- Overall, I was satisfied with the quality of this person's teaching.
- The best features of this person's teaching were__. [Open comments]
- This person's teaching could be improved by__. [Open comments]
Note - in the live myExperience survey, the teacher's [Preferred name] + [Last name] will be listed in replacement of 'this teacher' i.e. 'Joe Bloggs encouraged student participation' -
The myExperience survey is completely confidential, but please note it is not anonymous.
The survey is conducted in accordance with the myExperience Survey Procedure and the myExperience Survey Privacy Statement.
Your responses will be managed in accordance with the Data Governance Policy and reported in an aggregated manner - no individual will be identified in the reporting of the survey results.
By submitting your feedback, you are agreeing that it can be used for legitimate university teaching and research purposes.
myExperience Survey Privacy Statement
This survey is being conducted in accordance with the University's myExperience Survey Procedure. Your responses to the survey will be managed in accordance with the Data Governance Policy and reported in an aggregated manner. No individual will be identified in the reporting of the survey results. If you include identifying information in free text responses, this may be available in the survey results.
The University will collect your personal information to collate survey results and verify that you are eligible to submit a survey response. This information is personal for the purposes of the Privacy and Personal Information Protection Act 1998 (NSW). The University uses a third party (eXplorance Inc) to provide the technology platform for this survey on behalf of the University. As a result, personal information collected by the University may be transferred outside of New South Wales and/or Australia.
The supply of this personal information is voluntary. If you choose not to provide the requested information, you may be unable to complete the survey. You have the right of access to personal information held about you by the University and the right to request correction and amendment of it. The University handles your personal information in accordance with the Privacy Management Plan and the Student Privacy Code of Practice.