The Excellence in Government Service Project consists of twenty-four audio cassette recordings of interviews that were conducted by senior federal public servant M. A. Cranswick in 1986. This project was undertaken in an attempt to expand on the research accomplished by Thomas J. Peters & Robert H. Waterman in their work "In Search of Excellence" and move beyond the private sector. This resulted in the interviewing of a number of senior managers in the civil and military services of the UK and US administrations. Interviewees were asked to talk about the notion of "excellence in government service" based on their own experiences. Although a journal or book was planned, this did not eventuate and so the interviews have never been published in any form. The audio recordings were donated to UNSW Archives by his son, Guy Cranswick.

A list of the interviewees appears below. The interviews are available for researchers to access in audio format only, as the interviews have not been transcribed. As other access conditions do apply, please contact the Archives for further information.

Interviewee Name

Interviewee's Position At Time of Interview

Date of Interview

Archives Reference

Mark A. Abramson

Director, the Centre for Excellence in Government (US)

21 July 1986

08/243/7B

William J. Anderson

Director, General Government Division US General Accounting Office

10 July 1986

08/243/2A

Hon Richard L. Armitage

Assistant Secretary, International Security Affairs, Department of Defence (US)

25 July 1986

08/243/12A

Nicholas Baring

Chairman, City Capital Markets Committee (UK)

10 October 1986

08/243/22B

Rear Admiral D. B. Bathurst

Director-General, Naval Manpower & Training (UK)

2 October 1986

08/243/18A

M. C. Blair

Under-Secretary, Head of the Courts & Legal Services Group, Lord Chancellor's Department (UK)

2 October 1986

08/243/18B

Norman A. Carlson

Director, Federal Bureau of Prisons (US)

15 July 1986

08/243/4A

Diane E. Clark

Executive Director, Treasury Executive Institute (US)

14 July 1986

08/243/1B

Susan M. Collins

Staff Director, Senate Sub-Committee on Governmental Affairs (US)

10 July 1986

08/243/2B

Dr James Colvard

Deputy Director-Designate, US Office of Personnel Management

11 July 1986

08/243/3A

D. A. Dawkins

Associate Director, Operations & Services, Bank of England (UK)

7 October 1986

08/243/22A

Carol Dineen

Associate Director for Management, Office of Management and Budget (US)

23 July 1986

08/243/10B

J. M. Goose

Assistant Secretary, Criminal Division, Home Office (UK)

8 October 1986

08/243/23A

N. B. J. Gurney

Civil Service Commissioner (UK)

3 October 1986

08/243/19B

R. M. Hastie-Smith CB

Deputy Under Secretary of State (Civilian Management), Ministry of Defence (UK)

1 October 1986

08/243/13B

G. A. Hosker

Deputy Treasury Solicitor, Treasury Solicitor's Office (UK)

7 October 1986

08/243/21B

J. Hutton

Senior Course Tutor, Henley - The Management College (UK)

24 September 1986

08/243/14B

Kate Jenkins

Under-Secretary, Head of the Efficiency Unit, The Cabinet Office (UK)

30 September 1986

08/243/16B

Professor Robert A. Leone

Kennedy School of Government, Harvard University (US)

13 August 1986

08/243/12B

Professor A. Leo Levin

Director, Federal Judicial Centre (US)

21 July 1986

08/243/8A

Peter G. McCabe

Assistant Director Programs, Administrative Office of the US Courts

16 July 1986

08/243/5A

Tony McCann

Assistant Secretary for Management & Budget, Department of Health & Human Services (US)

9 July 1986

08/243/1A

Robert S. McNamara

Secretary of Defence (US)

24 July 1986

08/243/11A

S. C. T. Matheson

Director of Information Technology, Board of Inland Revenue (UK)

6 October 1986

08/243/20B

James H. Mills, Jr

Deputy Assistant Secretary of the Navy for Surface Warfare, The Pentagon (US)

22 July 1986

08/243/9A

Stanley E. Morris

Director, US Marshals Service

17 July 1986

08/243/6A

Anne Mueller CB

Second Permanent Secretary, Management and Personnel Office, The Cabinet Office (UK)

1 October 1986

08/243/14A

Isabel M. Nisbet

Deputy Director, Top Management Programme and Policy Planning Manager, Civil Service College (UK)

8 October 1986

08/243/24A

S. M. Orchard

Administrator, Royal Courts of Justice (UK)

29 September 1986

08/243/15A

David Owen

Public Relations and Investor Relations Manager, Royal Ordinance Factories (UK)

6 October 1986

08/243/20A

Dr Rudolph G. Penner

Director, Congressional Budget Office (US)

23 July 1986

08/243/10A

Air Vice Marshal M. J. Pilkington CBE, RAF

Director of Training, Royal Air Force (UK)

30 September 1986

08/243/17A

C. Ramsden

Principal, Training Division, Management & Personnel Office (UK)

8 October 1986

08/243/23B

Oliver B. Revell

Executive Assistant Director Investigations, Federal Bureau of Investigations (US)

22 July 1986

08/243/8B

Sue Richards

Research Fellow, Institute of Public Sector Management, London Business School (UK)

29 September 1986

08/243/15B

Elliot L. Richardson

Lawyer (formerly Attorney-General, Secretary Health Education Welfare, Secretary of Defence, Secretary of Commerce (US))

24 July 1986

08/243/11B

Vice Admiral James A Sagerholm (ret)

Chairman, Chief of Naval Operations Commission on Personal Excellence and National Security (US)

17 July 1986

08/243/6B

W. L. St Clair

Assistant Secretary, Joint Management Unit, Management & Personnel Office (UK)

6 October 1986

08/243/21A

D. P. Savill

Deputy Secretary, British Telecom (UK)

9 October 1986

08/243/24B

Major General K. Spacie OBE

Director of Army Training (UK)

30 September 1986

08/243/17B

Roger L. Sperry

Senior GAO Consultant, Senate Committee on Governmental Affairs (US)

18 July 1986

08/243/7A

Ronald I Spiers

Under-Secretary for Management, Department of State (US)

15 July 1986

08/243/4B

Robert A. Stone

Deputy Assistant Secretary of Defense (Installations), The Pentagon (US)

14 July 1986

08/243/3B

T. C. L. Taylor

Joint Deputy Principal, Henley - The Management College (UK)

24 September 1986

08/243/13A

D. J. Trevelyan CB

First Civil Service Commissioner, Civil Service Commission (UK)

3 October 1986

08/243/19A

Lieutenant General D. A. Vesser

Director (Plans & Policy), The Pentagon (US)

24 July 1986

08/243/9B

W. Lawrence Wallace

Assistant Attorney-General for Administration, Department of Justice (US)

16 July 1986

08/243/5B

John Wybrew

Policy Unit, The Prime Minister's Office (UK)

30 September 1986

08/243/16A

  • Interviewee Name

    Mark A. Abramson

    Interviewee's Position At Time of Interview

    Director, the Centre for Excellence in Government (US)

    Date of Interview

    21 July 1986

    Archives Reference

    08/243/7B

  • Interviewee Name

    William J. Anderson

    Interviewee's Position At Time of Interview

    Director, General Government Division US General Accounting Office

    Date of Interview

    10 July 1986

    Archives Reference

    08/243/2A

  • Interviewee Name

    Hon Richard L. Armitage

    Interviewee's Position At Time of Interview

    Assistant Secretary, International Security Affairs, Department of Defence (US)

    Date of Interview

    25 July 1986

    Archives Reference

    08/243/12A

  • Interviewee Name

    Nicholas Baring

    Interviewee's Position At Time of Interview

    Chairman, City Capital Markets Committee (UK)

    Date of Interview

    10 October 1986

    Archives Reference

    08/243/22B

  • Interviewee Name

    Rear Admiral D. B. Bathurst

    Interviewee's Position At Time of Interview

    Director-General, Naval Manpower & Training (UK)

    Date of Interview

    2 October 1986

    Archives Reference

    08/243/18A

  • Interviewee Name

    M. C. Blair

    Interviewee's Position At Time of Interview

    Under-Secretary, Head of the Courts & Legal Services Group, Lord Chancellor's Department (UK)

    Date of Interview

    2 October 1986

    Archives Reference

    08/243/18B

  • Interviewee Name

    Norman A. Carlson

    Interviewee's Position At Time of Interview

    Director, Federal Bureau of Prisons (US)

    Date of Interview

    15 July 1986

    Archives Reference

    08/243/4A

  • Interviewee Name

    Diane E. Clark

    Interviewee's Position At Time of Interview

    Executive Director, Treasury Executive Institute (US)

    Date of Interview

    14 July 1986

    Archives Reference

    08/243/1B

  • Interviewee Name

    Susan M. Collins

    Interviewee's Position At Time of Interview

    Staff Director, Senate Sub-Committee on Governmental Affairs (US)

    Date of Interview

    10 July 1986

    Archives Reference

    08/243/2B

  • Interviewee Name

    Dr James Colvard

    Interviewee's Position At Time of Interview

    Deputy Director-Designate, US Office of Personnel Management

    Date of Interview

    11 July 1986

    Archives Reference

    08/243/3A

  • Interviewee Name

    D. A. Dawkins

    Interviewee's Position At Time of Interview

    Associate Director, Operations & Services, Bank of England (UK)

    Date of Interview

    7 October 1986

    Archives Reference

    08/243/22A

  • Interviewee Name

    Carol Dineen

    Interviewee's Position At Time of Interview

    Associate Director for Management, Office of Management and Budget (US)

    Date of Interview

    23 July 1986

    Archives Reference

    08/243/10B

  • Interviewee Name

    J. M. Goose

    Interviewee's Position At Time of Interview

    Assistant Secretary, Criminal Division, Home Office (UK)

    Date of Interview

    8 October 1986

    Archives Reference

    08/243/23A

  • Interviewee Name

    N. B. J. Gurney

    Interviewee's Position At Time of Interview

    Civil Service Commissioner (UK)

    Date of Interview

    3 October 1986

    Archives Reference

    08/243/19B

  • Interviewee Name

    R. M. Hastie-Smith CB

    Interviewee's Position At Time of Interview

    Deputy Under Secretary of State (Civilian Management), Ministry of Defence (UK)

    Date of Interview

    1 October 1986

    Archives Reference

    08/243/13B

  • Interviewee Name

    G. A. Hosker

    Interviewee's Position At Time of Interview

    Deputy Treasury Solicitor, Treasury Solicitor's Office (UK)

    Date of Interview

    7 October 1986

    Archives Reference

    08/243/21B

  • Interviewee Name

    J. Hutton

    Interviewee's Position At Time of Interview

    Senior Course Tutor, Henley - The Management College (UK)

    Date of Interview

    24 September 1986

    Archives Reference

    08/243/14B

  • Interviewee Name

    Kate Jenkins

    Interviewee's Position At Time of Interview

    Under-Secretary, Head of the Efficiency Unit, The Cabinet Office (UK)

    Date of Interview

    30 September 1986

    Archives Reference

    08/243/16B

  • Interviewee Name

    Professor Robert A. Leone

    Interviewee's Position At Time of Interview

    Kennedy School of Government, Harvard University (US)

    Date of Interview

    13 August 1986

    Archives Reference

    08/243/12B

  • Interviewee Name

    Professor A. Leo Levin

    Interviewee's Position At Time of Interview

    Director, Federal Judicial Centre (US)

    Date of Interview

    21 July 1986

    Archives Reference

    08/243/8A

  • Interviewee Name

    Peter G. McCabe

    Interviewee's Position At Time of Interview

    Assistant Director Programs, Administrative Office of the US Courts

    Date of Interview

    16 July 1986

    Archives Reference

    08/243/5A

  • Interviewee Name

    Tony McCann

    Interviewee's Position At Time of Interview

    Assistant Secretary for Management & Budget, Department of Health & Human Services (US)

    Date of Interview

    9 July 1986

    Archives Reference

    08/243/1A

  • Interviewee Name

    Robert S. McNamara

    Interviewee's Position At Time of Interview

    Secretary of Defence (US)

    Date of Interview

    24 July 1986

    Archives Reference

    08/243/11A

  • Interviewee Name

    S. C. T. Matheson

    Interviewee's Position At Time of Interview

    Director of Information Technology, Board of Inland Revenue (UK)

    Date of Interview

    6 October 1986

    Archives Reference

    08/243/20B

  • Interviewee Name

    James H. Mills, Jr

    Interviewee's Position At Time of Interview

    Deputy Assistant Secretary of the Navy for Surface Warfare, The Pentagon (US)

    Date of Interview

    22 July 1986

    Archives Reference

    08/243/9A

  • Interviewee Name

    Stanley E. Morris

    Interviewee's Position At Time of Interview

    Director, US Marshals Service

    Date of Interview

    17 July 1986

    Archives Reference

    08/243/6A

  • Interviewee Name

    Anne Mueller CB

    Interviewee's Position At Time of Interview

    Second Permanent Secretary, Management and Personnel Office, The Cabinet Office (UK)

    Date of Interview

    1 October 1986

    Archives Reference

    08/243/14A

  • Interviewee Name

    Isabel M. Nisbet

    Interviewee's Position At Time of Interview

    Deputy Director, Top Management Programme and Policy Planning Manager, Civil Service College (UK)

    Date of Interview

    8 October 1986

    Archives Reference

    08/243/24A

  • Interviewee Name

    S. M. Orchard

    Interviewee's Position At Time of Interview

    Administrator, Royal Courts of Justice (UK)

    Date of Interview

    29 September 1986

    Archives Reference

    08/243/15A

  • Interviewee Name

    David Owen

    Interviewee's Position At Time of Interview

    Public Relations and Investor Relations Manager, Royal Ordinance Factories (UK)

    Date of Interview

    6 October 1986

    Archives Reference

    08/243/20A

  • Interviewee Name

    Dr Rudolph G. Penner

    Interviewee's Position At Time of Interview

    Director, Congressional Budget Office (US)

    Date of Interview

    23 July 1986

    Archives Reference

    08/243/10A

  • Interviewee Name

    Air Vice Marshal M. J. Pilkington CBE, RAF

    Interviewee's Position At Time of Interview

    Director of Training, Royal Air Force (UK)

    Date of Interview

    30 September 1986

    Archives Reference

    08/243/17A

  • Interviewee Name

    C. Ramsden

    Interviewee's Position At Time of Interview

    Principal, Training Division, Management & Personnel Office (UK)

    Date of Interview

    8 October 1986

    Archives Reference

    08/243/23B

  • Interviewee Name

    Oliver B. Revell

    Interviewee's Position At Time of Interview

    Executive Assistant Director Investigations, Federal Bureau of Investigations (US)

    Date of Interview

    22 July 1986

    Archives Reference

    08/243/8B

  • Interviewee Name

    Sue Richards

    Interviewee's Position At Time of Interview

    Research Fellow, Institute of Public Sector Management, London Business School (UK)

    Date of Interview

    29 September 1986

    Archives Reference

    08/243/15B

  • Interviewee Name

    Elliot L. Richardson

    Interviewee's Position At Time of Interview

    Lawyer (formerly Attorney-General, Secretary Health Education Welfare, Secretary of Defence, Secretary of Commerce (US))

    Date of Interview

    24 July 1986

    Archives Reference

    08/243/11B

  • Interviewee Name

    Vice Admiral James A Sagerholm (ret)

    Interviewee's Position At Time of Interview

    Chairman, Chief of Naval Operations Commission on Personal Excellence and National Security (US)

    Date of Interview

    17 July 1986

    Archives Reference

    08/243/6B

  • Interviewee Name

    W. L. St Clair

    Interviewee's Position At Time of Interview

    Assistant Secretary, Joint Management Unit, Management & Personnel Office (UK)

    Date of Interview

    6 October 1986

    Archives Reference

    08/243/21A

  • Interviewee Name

    D. P. Savill

    Interviewee's Position At Time of Interview

    Deputy Secretary, British Telecom (UK)

    Date of Interview

    9 October 1986

    Archives Reference

    08/243/24B

  • Interviewee Name

    Major General K. Spacie OBE

    Interviewee's Position At Time of Interview

    Director of Army Training (UK)

    Date of Interview

    30 September 1986

    Archives Reference

    08/243/17B

  • Interviewee Name

    Roger L. Sperry

    Interviewee's Position At Time of Interview

    Senior GAO Consultant, Senate Committee on Governmental Affairs (US)

    Date of Interview

    18 July 1986

    Archives Reference

    08/243/7A

  • Interviewee Name

    Ronald I Spiers

    Interviewee's Position At Time of Interview

    Under-Secretary for Management, Department of State (US)

    Date of Interview

    15 July 1986

    Archives Reference

    08/243/4B

  • Interviewee Name

    Robert A. Stone

    Interviewee's Position At Time of Interview

    Deputy Assistant Secretary of Defense (Installations), The Pentagon (US)

    Date of Interview

    14 July 1986

    Archives Reference

    08/243/3B

  • Interviewee Name

    T. C. L. Taylor

    Interviewee's Position At Time of Interview

    Joint Deputy Principal, Henley - The Management College (UK)

    Date of Interview

    24 September 1986

    Archives Reference

    08/243/13A

  • Interviewee Name

    D. J. Trevelyan CB

    Interviewee's Position At Time of Interview

    First Civil Service Commissioner, Civil Service Commission (UK)

    Date of Interview

    3 October 1986

    Archives Reference

    08/243/19A

  • Interviewee Name

    Lieutenant General D. A. Vesser

    Interviewee's Position At Time of Interview

    Director (Plans & Policy), The Pentagon (US)

    Date of Interview

    24 July 1986

    Archives Reference

    08/243/9B

  • Interviewee Name

    W. Lawrence Wallace

    Interviewee's Position At Time of Interview

    Assistant Attorney-General for Administration, Department of Justice (US)

    Date of Interview

    16 July 1986

    Archives Reference

    08/243/5B

  • Interviewee Name

    John Wybrew

    Interviewee's Position At Time of Interview

    Policy Unit, The Prime Minister's Office (UK)

    Date of Interview

    30 September 1986

    Archives Reference

    08/243/16A

Have a question?

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