Current residents

The UNSW Student Accommodation office is located at Gate 5, High Street [B17 map reference].

Office hours are Monday to Friday 8am to 6pm. You can drop by the office or call or email us with any questions. 

Due to the high volume of enquiries we receive, please allow two business days for a reply. 

T: +61 2 9385 4346 
E: accommodation@unsw.edu.au

You might find the answer to most of your questions in the FAQ, opens in a new window section, so make sure you first have a read there.

Barbecues

Barbecue facilities are available at Basser, Goldstein, Philip Baxter, Colombo House, Fig Tree Hall, UNSW Hall, University Terraces and Barker St. They’re for use by residents at approved events.

Catering

Breakfast, lunch and dinner are included for students living in Basser, Goldstein, Philip Baxter, Fig Tree Hall and UNSW Hall. Colombo House, Barker St, Jacaranda Hall, High Street, Cowper St and the University Terraces are all self-catered.

Cleaning

Rooms at Basser, Goldstein, Philip Baxter, Fig Tree Hall and UNSW Hall are cleaned fortnightly. Only the common areas are cleaned at Colombo House, Barker St, Jacaranda Hall, High St, Cowper St and the University Terraces on a regular basis.

Common rooms

Sometimes you just need a break from studying in your room and the common rooms are a great place to take a quick break. Common rooms can be found in each college and apartment (excluding High Street). There are also beautifully landscaped areas surrounding the colleges and apartments for you to relax in and take a break.

Internet access

Uni-Wide is the UNSW campus wireless network for UNSW students and is available in all colleges and apartments. It offers fast and secure wireless network connectivity and can be accessed via any Wi-Fi enabled laptop or mobile device that supports WPA wireless security. 

There’s no volume-based charging for the internet, but you’re bound by the acceptable use of IT resources policy, opens in a new window.

Click here for instructions on configuring your device and accessing the network, opens in a new window.

Laundry

Depending on which College or Apartment you are staying, laundry machines and dryers may require $2 or $3 gold coins to operate while other are conveniently card/app-operated and located within each college and apartment along with ironing boards and irons.  

Resident portal

You can view or pay your accounts, report a maintenance issue, check your room inventory, or update personal details. Click here to access the resident portal, opens in a new window.

Study rooms

Study rooms can be found on each floor of the colleges and in the Terraces and Barker St. And at the rooftop floor (access via lift 3) for Jacaranda Hall.

Vehicles & parking

The colleges don’t offer parking for residents, however UNSW offers a limited number of on-campus car parking spaces, managed by Estate Management. To apply for a parking permit, please contact Security & Traffic Management, opens in a new window.

Parking on campus is free only when parked in a marked bay:

• outside of the permit hours of 7.30am and 7.30pm Monday to Friday;

• on weekends

• on public holidays (not UNSW holidays).

If you park on High Street, never leave valuables in your car and always ensure you secure your vehicle as this area is targeted by car thieves.

Limited free motorbike parking and bicycle racks are also available.

Vending machines

Vending machines can be found on the ground floor of each college and at the University Terraces.
 

Bookshop

The UNSW Bookshop, opens in a new window is a great place to get your textbooks, reading material and UNSW merchandise.

Childcare

UNSW have an agreement with SDN Children’s Services for the ongoing management of the three childcare centres, providing high-quality care for your children close to campus so you can get on with achieving your aspirations. Visit the UNSW Early Years website for more information and to submit an application to the wait list. 

Entertainment

The Roundhouse, opens in a new window is a popular hangout providing food, drink, music and fun events. You can also see what other entertainment is on at campus through the  student association Arc, opens in a new window.

Legal advice

If you have a legal matter you need advice on, opens in a new window, there are a few services at UNSW that might be able to assist you. 

Library

The library, opens in a new window provides study spaces and resources to help you with your academic studies. Apart from being able to borrow books, the library provides group meeting rooms, study spaces, printing, copying and scanning services, computers and touchscreens.

Medical, health and counselling

A range of health services are available, opens in a new window on campus including access to doctors, dental, chemist, counselling, optometry, pathology, physiotherapy and more. 

Postgraduate Lounge at Arc

The Postgraduate Lounge at Arc is a great space exclusively for postgraduate students to relax and meet with fellow students to socialise or study. You must be a member of Arc to make use of this facility.

Religious centre

The Religious Centre, opens in a new window, provided for all UNSW students and staff, is located on the Kensington campus on the third floor of the Squarehouse. 

Room bookings at the Roundhouse

Find out about booking your activity or event at the UNSW Roundhouse, opens in a new window.

Shops & food

You will find a variety of food and retail outlets, opens in a new window on campus that cater for your needs. These include a supermarket, banks, a post office and a print shop. 

Sport, gym & fitness

We also have great sporting teams, clubs and recreational sport, opens in a new window and a fitness and aquatic centre on campus where you can find squash courts, a gym and pool.

The Nucleus: Student Hub

The Nucleus, opens in a new window is your first point of contact for all things UNSW including information, advice, forms and referrals to other services.