Dr Yu-Ting Lin
BBA Management Information Systems, National Chiayi University
MS Management Information Systems, National Chengchi University
PhD Marketing, Imperial College London
Dr Yu-Ting Lin is a Senior Lecturer and Postgraduate Research Coordinator in School of Marketing at The University of New South Wales. Prior to joining UNSW Sydney, Yu-Ting received her PhD in Marketing at Imperial College Business School, Imperial College London. Yu-Ting holds a BBA degree from the National Chiayi University, and an MS degree from the National Chengchi University, where she both majored in Management Information Systems. Her industry experience as a user experience designe...
- Publications
- Grants
- Awards
- Research Activities
- Teaching and Supervision
Co-Investigator, Feb. 2023 – Feb. 2026: ARC Discovery Projects with Ludwig, S., Danaher, P., Du, L., Harnessing Business Insights from Unstructured Customer Data, AUD 309,220
Principal Investigator, Aug. 2020 – Jul. 2021: Taiwanese Overseas Pioneers Grant (TOP Grants) at Ministry of Science and Technology in Taiwan. This is a nurturing program to assist full time faculty in foreign universities in a field of humanities or social science to stay focused on writing books and enhancing academic qualities and level of research. NTD 600,000 (AUD 28,000)
Co-Investigator, Jan. 2018 – Dec. 2018: Impact Acceleration Funding in Economic and Social Research Council (ESRC) Internal Scheme at Imperial College London, Mobile Cognitive Behavioural Therapy Intervention for Smoking Cessation, GBP 47,250 (AUD 83,000)
Co-Investigator, Aug. 2017 – Jul. 2018: European Partners Fund at Imperial College London, Data-driven Marketing: Harnessing Customer Insights to Build Sustainable Relationships, GBP 5,000 (AUD 9,000)
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2024 |
ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews" |
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2024 |
Research Impact Award, UNSW Business School |
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2024 |
Research Supervisor Award, UNSW |
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2022 |
Dean's Research Fellowship, UNSW Business School |
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2021 |
Research Excellence Award – Early Career Researcher, UNSW Business School |
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2021 |
AMA TechSIG Lazaridis Prize for Best Paper for Research on Practice of Marketing as it relates to Innovation, Technology & Interactivity: "Improvised Marketing Interventions in Social Media," Journal of Marketing. The award includes a total prize of $1,500 USD (AUD 2,000), Wilfrid Laurier’s Lazaridis Institute |
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2020 |
Finalist MSI Paul Root Award for "Improvised Marketing Interventions in Social Media," Journal of Marketing |
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2019 |
Women at Imperial Portraits, Imperial College London |
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2018 |
Dean’s Community Award for the Power of Innovative Thinking, ICBS |
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2018 |
Case Centre Fellowship (GBP 2,000/AUD 3,500), ICBS |
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2018 |
Nomination for Student Academic Choice Awards, Imperial College London |
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2017 |
Tutorial Fellowship (GBP 18,000/AUD 32,000), ICBS |
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2017 |
New/Young Researcher at EMAC Junior Faculty & Doctoral Student Research Camp |
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2014 |
Graduate Teaching Assistant Studentship (GBP 50,000/AUD 88,000), ICBS |
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2014 |
Technologies Incubation Scholarship (USD 126,000/AUD 162,000), MOE |
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2024
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2024
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Research Impact Award, UNSW Business School
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2024
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2024
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Research Supervisor Award, UNSW
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2024
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2022
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Dean's Research Fellowship, UNSW Business School
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2024
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2021
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Research Excellence Award – Early Career Researcher, UNSW Business School
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2024
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2021
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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AMA TechSIG Lazaridis Prize for Best Paper for Research on Practice of Marketing as it relates to Innovation, Technology & Interactivity: "Improvised Marketing Interventions in Social Media," Journal of Marketing. The award includes a total prize of $1,500 USD (AUD 2,000), Wilfrid Laurier’s Lazaridis Institute
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2024
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2020
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Finalist MSI Paul Root Award for "Improvised Marketing Interventions in Social Media," Journal of Marketing
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2024
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2019
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Women at Imperial Portraits, Imperial College London
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2024
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2018
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Dean’s Community Award for the Power of Innovative Thinking, ICBS
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2024
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2018
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Case Centre Fellowship (GBP 2,000/AUD 3,500), ICBS
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2024
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2018
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Nomination for Student Academic Choice Awards, Imperial College London
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2024
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2017
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Tutorial Fellowship (GBP 18,000/AUD 32,000), ICBS
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2024
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2017
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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New/Young Researcher at EMAC Junior Faculty & Doctoral Student Research Camp
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2024
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2014
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Graduate Teaching Assistant Studentship (GBP 50,000/AUD 88,000), ICBS
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2024
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2014
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ANZMAC Best Paper in Track Artificial Intelligence and Innovation, with Danaher P. and Ludwig S. "LLMs for Sentiment Analysis of Online Reviews"
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Technologies Incubation Scholarship (USD 126,000/AUD 162,000), MOE
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I combine quantitative (statistics and machine learning-based), field study (large-scale surveys), and behavioral (lab and online experiments) methods, to explore fundamental research questions that have a bearing on critical marketing issues. My current work focuses on three areas:
- One area is to study the use of conflicting ad emotions (e.g., hope and anxiety) in communication messages and human–computer interaction. Based on affective determinants, how emergent technologies, such as immersive multimedia, avatar or crowdfunding platforms, are able to increase the attractiveness of their products and services to the public.
- The other area is to examine how real-time marketing (RTM) can facilitate consumer decision journey and bring value to the firms. Brands and companies nowadays are actively utilizing social media to send out marketing messages in response to external events in a real-time manner. What kind of firm-generated content will succeed or even fall short? Specifically, we investigate when and why social media content by firms fail.
- Outside of the business realm, I am interested in the effective use of cognitive behavioral therapy and gamification in the context of mobile health (mHealth) solutions as well as the design of digital applications for enhanced user well-being.
My Teaching
My research informs my teaching. I use evidence-informed teaching approaches such as integrating journal articles and business cases. As an educator of marketing subjects, my priorities are engaging students in internalizing contemporary knowledge and developing transferable skills for MarTech. I believe that we change lives through our encounters with students. I have taught the following courses at UNSW:
- ZZBU6513 Social Media & Digital Analytics
- MARK3085 Digital Marketing & Web Analytics
- MARK3088 Product Analytics
- MARK5814 Digital Marketing
- MARK5826 Product Analytics
- MARK8995 Business Research Method in Marketing